@import"https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700&family=Inter:wght@300;400;500;600&display=swap";:root{--primary: #A02B93;--primary-light: #C44EAF;--primary-dark: #802275;--primary-soft: rgba(160, 43, 147, .1);--success: #22c55e;--danger: #ef4444;--warning: #f59e0b;--info: #3b82f6;--bg-main: #F4F4F7;--bg-sidebar: #1E1B2E;--surface: #FFFFFF;--surface-glass: rgba(255, 255, 255, .8);--text-primary: #1F2937;--text-secondary: #6B7280;--text-muted: #9CA3AF;--text-on-dark: #F9FAFB;--border: #E5E7EB;--border-soft: rgba(229, 231, 235, .5);--radius-sm: .5rem;--radius-md: .85rem;--radius-lg: 1.25rem;--radius-xl: 1.75rem;--shadow-sm: 0 1px 3px rgba(0, 0, 0, .1);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,system-ui,-apple-system,sans-serif;color:var(--text-primary);background-color:var(--bg-main);line-height:1.5;-webkit-font-smoothing:antialiased}h1,h2,h3,h4,.brand-text{font-family:Outfit,sans-serif}#app-container{display:flex;height:100vh;width:100vw;overflow:hidden}.sidebar{width:280px;background-color:var(--bg-sidebar);color:var(--text-on-dark);display:flex;flex-direction:column;padding:1.5rem;flex-shrink:0}.sidebar-header{margin-bottom:2.5rem;padding:.5rem}.sidebar-header h1{font-size:1.5rem;font-weight:700;color:var(--text-on-dark);letter-spacing:-.5px}.sidebar-header .subtitle{font-size:.75rem;color:var(--text-muted);font-weight:400;text-transform:uppercase;letter-spacing:1px;margin-top:.25rem}.sidebar-nav{flex-grow:1;display:flex;flex-direction:column;gap:.5rem}.nav-item{display:flex;align-items:center;gap:.75rem;padding:.9rem 1rem;border-radius:var(--radius-md);cursor:pointer;transition:all .2s cubic-bezier(.4,0,.2,1);color:#94a3b8;font-weight:500;font-size:.95rem}.nav-item svg{flex-shrink:0}.nav-item:hover{background-color:#ffffff0d;color:var(--text-on-dark)}.nav-item.active{background-color:var(--primary);color:#fff;box-shadow:0 4px 12px #a02b934d}.sidebar-footer{margin-top:auto;padding-top:1.5rem;border-top:1px solid rgba(255,255,255,.1)}.main-content{flex-grow:1;display:flex;flex-direction:column;background-image:radial-gradient(at 0% 0%,rgba(160,43,147,.03) 0px,transparent 50%),radial-gradient(at 100% 100%,rgba(160,43,147,.03) 0px,transparent 50%);overflow-y:auto}header{padding:1rem 2.5rem;display:flex;justify-content:space-between;align-items:center;background:#fff;border-bottom:1px solid var(--border-soft);position:sticky;top:0;z-index:50}header h1{font-size:1.25rem;font-weight:600;color:var(--text-primary)}.header-user{display:flex;align-items:center;gap:1rem}.user-badge{padding:.4rem .85rem;background:var(--bg-main);border:1px solid var(--border);border-radius:2rem;font-size:.8rem;font-weight:600;color:var(--text-secondary)}main{padding:2.5rem;max-width:1400px;margin:0 auto;width:100%;flex-grow:1}.card{background:var(--surface);border-radius:var(--radius-lg);border:1px solid var(--border-soft);padding:2rem;box-shadow:var(--shadow-sm)}.button{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;padding:.65rem 1.25rem;border-radius:var(--radius-md);font-weight:600;transition:all .2s ease;cursor:pointer;border:none;font-family:inherit;font-size:.9rem}.button-primary{background-color:var(--primary);color:#fff}.button-primary:hover{background-color:var(--primary-dark);transform:translateY(-1px);box-shadow:0 4px 12px #a02b9340}.button-secondary{background-color:#fff;color:var(--text-primary);border:1px solid var(--border)}.button-secondary:hover{background-color:var(--bg-main)}.button-danger{background-color:var(--danger);color:#fff}.button-danger:hover{background-color:#dc2626;transform:translateY(-1px)}.dashboard-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1.5rem;margin-bottom:2.5rem}.stat-tile{background:var(--surface);padding:1.5rem;border-radius:var(--radius-lg);border:1px solid var(--border-soft);display:flex;flex-direction:column;gap:.5rem;position:relative;overflow:hidden;box-shadow:var(--shadow-sm)}.stat-label{font-size:.75rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em}.stat-value{font-size:1.75rem;font-weight:700;color:var(--text-primary);font-family:Outfit}.stat-icon-bg{position:absolute;right:-10px;bottom:-10px;opacity:.05;color:var(--primary)}.chart-card{background:var(--surface);border-radius:var(--radius-lg);border:1px solid var(--border-soft);padding:1.5rem;margin-bottom:2.5rem;box-shadow:var(--shadow-sm)}.chart-card h3{font-size:1.1rem;font-weight:700;margin-bottom:1.5rem;color:var(--text-primary)}.chart-container{height:350px;width:100%}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem}.section-header h2{font-size:1.5rem;font-weight:700}.sessions-list-container{background:var(--surface);border-radius:var(--radius-lg);border:1px solid var(--border-soft);overflow:hidden;box-shadow:var(--shadow-sm)}.session-row{display:grid;grid-template-columns:2fr 1fr 1fr 1fr .5fr;padding:1.25rem 1.5rem;border-bottom:1px solid var(--border-soft);align-items:center;transition:background .2s ease;cursor:pointer}.session-row:hover{background-color:#f8fafc}.session-row:last-child{border-bottom:none}.session-header-row{background-color:#f9fafb;font-weight:700;font-size:.75rem;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;cursor:default}.session-header-row:hover{background-color:#f9fafb}.score-pill{display:inline-flex;padding:.25rem .75rem;border-radius:2rem;font-weight:700;font-size:.85rem}.pill-high{background:#dcfce7;color:#15803d}.pill-mid{background:#fef9c3;color:#a16207}.pill-low{background:#fee2e2;color:#b91c1c}.improvements-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:1rem;margin-top:1rem}.improvement-item{background:#fff7ed;border:1px solid #FFEDD5;padding:1.25rem;border-radius:var(--radius-md);display:flex;gap:1rem;align-items:flex-start}.improvement-item p{font-size:.95rem;color:#9a3412;font-weight:500}.setup-container{max-width:900px;margin:0 auto}.form-group-fancy{margin-bottom:1.5rem}.form-group-fancy label{display:block;font-size:.85rem;font-weight:700;color:var(--text-muted);margin-bottom:.5rem;text-transform:uppercase;letter-spacing:.05em}.input-fancy{width:100%;padding:.85rem 1rem;border:1.5px solid var(--border);border-radius:var(--radius-md);background:#fff;font-size:1rem;font-family:inherit;transition:all .2s ease}.input-fancy:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}.chat-layout{display:grid;grid-template-columns:1fr 320px;gap:1.5rem;height:calc(100vh - 200px)}.chat-box{background:#fff;border-radius:var(--radius-lg);border:1px solid var(--border-soft);display:flex;flex-direction:column;overflow:hidden;box-shadow:var(--shadow-md)}.chat-messages{flex-grow:1;padding:1.5rem;overflow-y:auto;display:flex;flex-direction:column;gap:1rem;background-color:#f8fafc}.message-bubble{max-width:80%;padding:.85rem 1.1rem;border-radius:1rem;font-size:.95rem;line-height:1.5;position:relative}.message-label{display:block;font-size:.7rem;font-weight:800;margin-bottom:.25rem;text-transform:uppercase;opacity:.6}.message-agent{align-self:flex-end;background:var(--primary);color:#fff;border-bottom-right-radius:.2rem}.message-customer{align-self:flex-start;background:#fff;color:var(--text-primary);border-bottom-left-radius:.2rem;box-shadow:var(--shadow-sm);border:1px solid var(--border-soft)}.chat-input-area{padding:1rem;background:#fff;border-top:1px solid var(--border-soft);display:flex;gap:.75rem;align-items:center}.chat-textarea{flex-grow:1;border:1px solid var(--border);border-radius:var(--radius-md);padding:.75rem 1rem;resize:none;max-height:100px;font-family:inherit}.chat-textarea:focus{outline:none;border-color:var(--primary)}.feedback-overall{display:grid;grid-template-columns:200px 1fr;gap:2.5rem;align-items:center;margin-bottom:3rem;background:#fff;padding:2.5rem;border-radius:var(--radius-xl);border:1px solid var(--border-soft);box-shadow:var(--shadow-lg)}.overall-score-large{width:150px;height:150px;border-radius:50%;display:flex;flex-direction:column;align-items:center;justify-content:center;background:#fff;border:8px solid var(--primary);box-shadow:0 0 0 8px var(--primary-soft)}.score-num{font-size:3rem;font-weight:800;color:var(--primary);font-family:Outfit;line-height:1}.score-label{font-size:.8rem;font-weight:700;color:var(--text-muted);text-transform:uppercase}.summary-text{font-size:1.15rem;color:var(--text-primary);line-height:1.6;font-weight:500}.category-results-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(400px,1fr));gap:1.5rem}.category-fb-card{background:#fff;border-radius:var(--radius-lg);border:1px solid var(--border-soft);padding:1.5rem;box-shadow:var(--shadow-sm)}.category-fb-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.25rem}.category-fb-header h4{font-size:1rem;font-weight:700}.fb-points-box{margin-top:1rem;display:flex;flex-direction:column;gap:.75rem}.fb-point{padding:.85rem;border-radius:var(--radius-md);font-size:.9rem;display:flex;gap:.75rem}.fb-pos{background:#f0fdf4;color:#166534;border-left:4px solid #4ADE80}.fb-imp{background:#fff1f2;color:#9f1239;border-left:4px solid #FB7185}.fb-script{background:#eff6ff;color:#1e40af;border-left:4px solid #60A5FA}@media(max-width:1024px){.sidebar{width:80px;padding:1rem}.sidebar-header p,.nav-item span,.sidebar-header h1 span{display:none}.nav-item{justify-content:center;padding:1rem}}.typing-indicator{display:flex;align-items:center;gap:3px;height:18px}.typing-indicator span{width:6px;height:6px;background-color:var(--primary);border-radius:50%;display:inline-block;animation:typing 1.4s infinite ease-in-out both;opacity:.6}.typing-indicator span:nth-child(1){animation-delay:-.32s}.typing-indicator span:nth-child(2){animation-delay:-.16s}@keyframes typing{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.input-fancy{width:100%;padding:.6rem .9rem;border-radius:var(--radius-sm);border:1px solid var(--border);background:#fff;color:var(--text-primary);font-family:Inter,sans-serif;font-size:.9rem;outline:none;transition:border-color .2s ease,box-shadow .2s ease;-moz-appearance:none;appearance:none;-webkit-appearance:none}.input-fancy:focus{border-color:var(--primary);box-shadow:0 0 0 3px #a02b931a}select.input-fancy{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%239CA3AF' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right .75rem center;padding-right:2.25rem}.fb-point{display:flex;align-items:flex-start;gap:.75rem;padding:.65rem .9rem;border-radius:.65rem;font-size:.85rem;line-height:1.4}.fb-pos{background:#f0fdf4;border:1px solid #bbf7d0;color:#15803d}.fb-imp{background:#fff7ed;border:1px solid #fed7aa;color:#b45309}